Frequently Asked Questions


I need help finding my nine-digit Penn State ID number.

Your student ID number is included in all letters you receive from Penn State's Undergraduate Admissions Office. Please visit your MyPennState account to view your offer of admission. Your nine-digit Penn State ID number begins with a nine (9).

I'm having trouble accessing the ALEKS Math Assessment.

The ALEKS Math Assessment is accessed through your LionPATH Student Center. To access your LionPATH Student Center, you'll need your Penn State Access Account. You created your Access Account in MyPennState when you accepted your offer of admission. If you need to create your Access Account, please return to MyPennState to do so.

If you have accepted your offer of admission (paid your deposit), activated your Access Account, and still are having trouble, please contact ALEKS Support (714-619-7090) for assistance.

I'm participating in LEAP at University Park, when will I schedule my fall courses?

Students participating in the Learning Edge Academic Program (LEAP) will enroll in their summer courses when they commit to the LEAP program. Fall course scheduling will occur when you attend New Student Orientation in consultation with an academic adviser. After you complete your ALEKS Math Assessment, you'll be able to make your reservation to attend NSO. If your LionPATH student center says that your enrollment appointment begins before your NSO program, that simply means that you are ready to schedule your courses during NSO. Please be sure to complete fall 2017 Pre-Registration Activity Guide prior to attending NSO so that you don't encounter any delays. You can learn more about LEAP here

I need accommodations during my orientation program at Penn State.

The Pennsylvania State University encourages qualified persons with disabilities to participate in its programs and activities. Some orientation & transition programs takes place in large auditoriums and requires walking some distance between campus locations. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact us at 814-865-4178 at least two weeks before your orientation program.

Parents or guests needing additional help should plan to bring along a family member or friend, as we don't have staff available for this purpose.

Note: If you were admitted late to Penn State or changed your NSO arrival date and, therefore, cannot contact our office two weeks in advance of your program, please contact us immediately to see if arrangements for special accommodations can be made.

To receive consideration for reasonable accommodations after attending one of our programs, you must contact the Student Disability Resources office, participate in an intake interview, and provide documentation. To view one student's experience with the Student Disability Resources office, please follow this link on YouTube.

Last updated: April 7, 2017